Schedule Changes & Cancellation
Schedule changes and cancellations are only possible through the office where you made your reservation. (If you wish to change your schedule after online booking, please send an email at least 3 days before departure)

Seat Assignment
Seats are randomly assigned during the reservation process. If you have a preference for a specific type of seat or location, please request it via email to our staff. (Seat assignment may not be possible if the desired seats are sold out)

Passenger Changes Not Allowed
Passenger changes are not allowed for existing reservations. Please refund the existing ticket and make a new reservation with the new passenger. (Refund fees may apply depending on the cancellation period)

Vladivostok to Donghae
Tickets for Vladivostok departure to Donghae arrival can be booked until 11:00 KST, 1 day before departure. Korean nationals should make separate inquiries.

Vehicle Import/Export
Passengers with temporary vehicle import/export cannot make direct online reservations and should contact our staff for booking assistance.

